Privacy Policy
Last updated: January 2026
SmartBack ("we," "our," "us") respects your privacy. This policy explains what we collect and why.
What We Collect
- Account info: Email address
- Payment info: Processed securely by Stripe. We do not store your credit card details.
- Health & fitness info: Pain assessment responses, workout completion, pain check-ins. Used solely to personalize your exercise program.
How We Use Your Data
- Deliver and personalize your exercise program
- Send you app updates and workout reminders
- Process payments and refunds
- Improve SmartBack based on aggregate usage patterns
What We Don't Do
- Sell your data to third parties
- Share your health information with advertisers
- Send unrelated marketing emails
Data Storage
Your data is stored securely using industry-standard encryption. We use Supabase (database) and Stripe (payments), both of which maintain SOC 2 compliance.
Your Rights
You can request deletion of your data at any time by emailing support@smartback.app. We will delete your information within 30 days.
Contact
Questions? support@smartback.app